87c77 Privacy Policy

This Privacy Policy ("Policy") is published by 87c77 ("87c77", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data provided by or collected from users ("you", "your", "Player") of the 87c77 online casino and sports betting platform available at https://87c77.app and any associated mobile web interfaces.

By registering an account with 87c77 or otherwise using the 87c77 platform, you acknowledge that you have read and understood this Policy, and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not register an account or use the 87c77 platform.

This Policy applies to all personal data collected through the 87c77 platform, including data submitted during registration, during the course of gameplay, through payment transactions, and through your use of any customer support channels. This Policy should be read in conjunction with the 87c77 Terms and Conditions.

87c77 collects the following categories of personal data in connection with your use of the platform:

• Registration data: your full name, mobile phone number (Bangladesh number), date of birth, and account password (stored in hashed form only).
• Identity verification data: national identity card (NID) number, passport number, or other government-issued document details submitted in response to a KYC request.
• Financial data: deposit amounts, withdrawal amounts, payment method identifiers (e.g. the last four digits of a mobile wallet number), transaction reference numbers, and account balance history.
• Gaming activity data: game session logs, bet amounts, win and loss records, game preferences, sports betting selections, and account activity timestamps.
• Technical data: IP address, device type and model, operating system version, browser type and version, mobile network operator, screen resolution, and session duration logs.
• Communications data: messages sent to 87c77 support via live chat or email, including the content of those messages, associated timestamps, and any attachments you send to us.

87c77 uses the personal data we collect for the following purposes, each of which is necessary for the operation of the platform or required by applicable law:

• Account administration: creating and managing your 87c77 account, verifying your identity and age, processing your login credentials, and maintaining your account history.
• Payment processing: facilitating deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods; verifying transaction authenticity; and maintaining financial records.
• Legal and regulatory compliance: fulfilling our obligations under applicable anti-money-laundering (AML) laws, fraud prevention requirements, age verification obligations, and responsible gaming obligations.
• Customer support: responding to your enquiries, resolving disputes, addressing responsible gaming requests (such as self-exclusion), and communicating with you in connection with your account.
• Platform improvement: analysing aggregated and anonymised usage data to understand how players interact with the 87c77 platform, identify technical issues, and improve the user experience.
• Promotional communications: sending you relevant bonus offers, platform updates, and promotional content, where you have not opted out of such communications. You may opt out of promotional communications at any time by contacting 87c77 support.

87c77 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contract performance: processing necessary to register your account, administer your gameplay, process your deposits and withdrawals, and provide the platform services you have requested.
• Legal obligation: processing required to fulfil 87c77's obligations under applicable AML regulations, age verification laws, financial record-keeping requirements, and law enforcement cooperation obligations.
• Legitimate interests: processing for the purpose of fraud detection, platform security, responsible gaming monitoring, and platform analytics — where such interests are not overridden by your rights and interests.
• Consent: for processing activities that are not covered by the above bases — in particular, sending you optional promotional communications — we rely on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

87c77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients solely to the extent necessary for the purposes described in this Policy:

• Payment processors: mobile wallet operators (bKash, Nagad, Rocket, Upay) and card payment networks (Visa, Mastercard) to the minimum extent necessary to process your deposit and withdrawal transactions.
• Game content providers: certified international game studios (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) receive session-level data necessary to authenticate your game sessions and return game outcomes.
• KYC and fraud prevention partners: identity verification service providers who assist 87c77 in verifying the documents you submit in response to a KYC request, and fraud detection technology providers who help protect the platform from unauthorised access.
• Regulatory and law enforcement authorities: government agencies, financial intelligence units, law enforcement bodies, and courts, where 87c77 is legally required to disclose personal data pursuant to a binding legal obligation, court order, or regulatory requirement.

All third-party service providers who receive personal data from 87c77 are contractually required to process that data only for the purposes for which it was shared, to implement appropriate technical and organisational security measures, and to comply with applicable data protection laws. 87c77 does not permit any third-party recipient to use your personal data for their own independent purposes.

87c77 takes the security of payment-related data with the highest level of seriousness. When you make a deposit via bKash, Nagad, Rocket, Upay, or a card network, 87c77 receives confirmation of the transaction from the relevant payment provider but does not store your full mobile wallet credentials, card numbers, card CVV codes, or banking PINs on 87c77 servers.

Financial transaction records — including deposit amounts, withdrawal amounts, transaction timestamps, and payment method type — are retained in 87c77's secure systems for a minimum of five (5 ) years following account closure, in order to comply with applicable financial record-keeping and AML obligations.

87c77 uses cookies and similar tracking technologies on the platform to enable essential functionality, improve performance, and understand how players use the service. The following categories of cookies are in use:

• Strictly necessary cookies: these are required for the platform to function correctly. They include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: these remember your account preferences (such as language selection and game display preferences) so that you do not need to reset them each time you visit.
• Analytics cookies: these collect anonymised data about how players navigate the 87c77 platform — for example, which pages are visited most frequently, which games are opened, and where players exit the platform — to help us improve the service.
• Session integrity cookies: these are used to detect and prevent fraudulent session activity, including unauthorised login attempts, account takeover attempts, and concurrent session violations.

You may control non-essential cookies through your device's browser settings. Please note that disabling certain cookies may affect the functionality of the 87c77 platform. 87c77 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertising.

87c77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes described in this Policy. Specifically: account registration data and gaming activity data are retained for the duration of your account's active life plus a minimum of five (5) years following permanent account closure; financial transaction records are retained for a minimum of five (5) years following account closure in compliance with AML record-keeping obligations; KYC identity documents are retained for a minimum of five (5) years following account closure or the completion of the relevant KYC process, whichever is later; and communications data (support chat and email logs) are retained for a maximum of three (3) years from the date of the communication.

When retention periods expire and there is no longer a legal basis for continued storage, 87c77 will securely delete or irreversibly anonymise your personal data. Where anonymisation is used, the resulting anonymised dataset is no longer personal data and may be retained and used by 87c77 indefinitely for platform analytics and improvement purposes.

87c77 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: 256-bit SSL/TLS encryption for all data in transit between your device and 87c77 servers; AES-256 encryption for sensitive data fields stored at rest in 87c77 databases; bcrypt hashing of all account passwords (passwords are never stored in plain text); multi-factor authentication options for player accounts; regular third-party penetration testing and vulnerability assessments of platform infrastructure; and strict internal access controls ensuring that only authorised 87c77 personnel with a legitimate operational need can access personal data.

Notwithstanding the above, no data transmission over the internet or method of electronic storage is 100% secure. While 87c77 uses commercially reasonable measures to protect your personal data, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 87c77 will take appropriate steps to contain the breach and, where required by applicable law, notify affected players and relevant authorities within the timeframes specified by law.

Subject to applicable law and any overriding legal obligations on 87c77, you have the following rights in relation to your personal data held by 87c77:

• Right of access: you may request a copy of the personal data that 87c77 holds about you. We will provide this within a reasonable timeframe, and in any event within 30 days of a valid request.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Requests to update your registered name or date of birth may be subject to KYC re-verification.
• Right of erasure: in certain circumstances (for example, where personal data is no longer necessary for the purpose for which it was collected and there is no legal obligation requiring its retention), you may request that we delete your personal data.
• Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is under review.
• Right to object: you have the right to object to the processing of your personal data where that processing is based on 87c77's legitimate interests. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes.

To exercise any of the above rights, please contact the 87c77 support team via live chat in your account or by email at [email protected]. We will respond to your request within 30 days. Note that certain rights may be limited where 87c77 has a compelling legal basis or overriding obligation requiring it to continue processing your data.

The 87c77 platform is strictly an adults-only service. 87c77 does not knowingly collect or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, access the platform, or provide any personal data to 87c77. If 87c77 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate age verification, we will take immediate steps to delete that data and permanently close the associated account.

The 87c77 platform may from time to time contain references to third-party services, including game provider studios and payment processor interfaces. These third-party services operate under their own independent privacy policies, which 87c77 does not control and is not responsible for. 87c77 recommends that you review the privacy policy of any third-party service before providing them with your personal data. The inclusion of a reference to a third-party service on the 87c77 platform does not constitute an endorsement of that service's privacy practices.

87c77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this document and publish the revised Policy at https://87c77.app/privacy-policy. Where the changes are significant, we may also notify you directly through a platform notification or via the contact details associated with your account.

Your continued use of the 87c77 platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically so that you remain informed about how 87c77 collects and uses your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 87c77 holds about you, please contact the 87c77 support team via live chat (available within your account) or by email at the address below. All data-related queries are treated with full confidentiality and are responded to within 30 days.

Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7, every day of the year. We aim to acknowledge all data-related requests within 48 hours and resolve them within 30 days.